OXENFREE II: Lost Signals

{"xsrfToken":"a770025dad3395c9c67af151eaa64898d7e6b2d8_lout","branding":{"id":"5","key":"ox2sup","name":"OXENFREE II: Lost Signals","portalBaseUrl":"/servicedesk/customer/portal/5","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/5/3","theme":{"headerBGColor":"#265f64","headerLinkColor":"#ffffff","headerLinkHoverColor":"#3a8187","headerLinkHoverBGColor":"#3a8187","headerBadgeColor":"#3a8187"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/a0eb58a0-2f74-400a-8b22-20165a689658/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMmFhZWNhZi01MGFkLTQyOTEtODk1OC1iNDFkMmRiYWJmM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmEwZWI1OGEwLTJmNzQtNDAwYS04YjIyLTIwMTY1YTY4OTY1OCI6WyJyZWFkIl19LCJleHAiOjE3NDU0MDA0MzIsIm5iZiI6MTc0NTM5OTgzMn0.8KERZY4kZ2eJPst0q2NQMVEtym_81l_6CqJLOmXr4tw&client=e2aaecaf-50ad-4291-8958-b41d2dbabf3b&mode=fit","logoId":"a0eb58a0-2f74-400a-8b22-20165a689658","isLogoAvailable":true,"helpCenterTitle":"Night School Studio Support","sharedPortalName":"Night School Studio Support","userInitialAnnouncementHeader":"Night School Studio Support","userInitialAnnouncementMessageWiki":"<p>Thanks so much for playing our games! If you've run into an issue, visit our customer support portals below.</p>","translations":{"en-US":{"helpCenterTitle":"Night School Studio Support","sharedPortalName":"Night School Studio Support","announcementHeader":"Night School Studio Support","announcementMessage":"Thanks so much for playing our games! If you've run into an issue, visit our customer support portals below.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/0d8efe04-4f7b-48af-9107-396b9b708421/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMmFhZWNhZi01MGFkLTQyOTEtODk1OC1iNDFkMmRiYWJmM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjBkOGVmZTA0LTRmN2ItNDhhZi05MTA3LTM5NmI5YjcwODQyMSI6WyJyZWFkIl19LCJleHAiOjE3NDU0MDA0MzIsIm5iZiI6MTc0NTM5OTgzMn0.vFJBwZqDY4nou54PoxIaVYAXznRKiEhoHrt6_ekTmFY&client=e2aaecaf-50ad-4291-8958-b41d2dbabf3b&height=300&mode=fit","bannerMediaApiFileId":"0d8efe04-4f7b-48af-9107-396b9b708421","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"5","key":"ox2sup","projectId":10514,"serviceDeskId":5,"name":"OXENFREE II: Lost Signals","description":"<p>Riley returns to her hometown of Camena to investigate mysterious radio signals. Find support for the sequel released in 2023.</p>","portalBaseUrl":"/servicedesk/customer/portal/5","reqTypes":[{"id":"40","name":"Bug Report","descriptionHtml":"<p>Minimum specifications and game performance tips can be found here: <a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/article/2687434753\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Minimum Specs and Performance Tips </a></p>\n<p><a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/5d6dab5f-f628-486f-9acc-4b6bed87960c/article/2687467545\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Locate Your Save File </a></p>\n<p><a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/5d6dab5f-f628-486f-9acc-4b6bed87960c/article/2687435098\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Locate Your Version Number and Game Logs </a></p>","callToAction":"Bug Report","introHtml":"<p>Here you can report bugs and other in-game issues.</p>","icon":11622,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11622","groups":[6],"key":""},{"id":"39","name":"Support: Accounts","descriptionHtml":"<p>Please ensure that you check out the account support information available here: <a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/5d6dab5f-f628-486f-9acc-4b6bed87960c/article/2687270969\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Account Support </a><br> Support are unable to resolve 3rd party account issues and will only be able to provide general advice. You will need to contact the appropriate support team to have your account investigated.</p>","callToAction":"Support: Accounts","introHtml":"<p>Here you can read about account support.</p>","icon":11623,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11623","groups":[6],"key":""},{"id":"37","name":"Support: Other","descriptionHtml":"<p>Please ensure that before sending a request here, you have checked our other request types, and our support pages available here: <a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Oxenfree II Knowledge Base </a></p>","callToAction":"Support: Other","introHtml":"<p>You can report issues that do not match any of the other contact routes.</p>","icon":11624,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11624","groups":[6],"key":""},{"id":"38","name":"Support: Purchases","descriptionHtml":"<p>Please ensure that you check out the payment support information available here: <a href=\"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/5d6dab5f-f628-486f-9acc-4b6bed87960c/article/2687270969\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Payment Support </a><br> Support are unable to resolve 3rd party payment issues and will only be able to provide general advice. You will need to contact the appropriate support team to have your payments investigated.</p>","callToAction":"Support: Purchases","introHtml":"<p>Here you can read about payment and purchase support.</p>","icon":11625,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11625","groups":[6],"key":""},{"id":"41","name":"Bug Report - Cat A","descriptionHtml":"","callToAction":"Bug Report - Cat A","introHtml":"<p>For category A Oxenfree II bug reports.</p>","icon":11621,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11621","groups":[],"key":""},{"id":"42","name":"Bug Report - Cat B","descriptionHtml":"","callToAction":"Bug Report - Cat B","introHtml":"<p>For category B Oxenfree II bug reports.</p>","icon":11621,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11621","groups":[],"key":""},{"id":"28","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":11526,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11526","groups":[],"key":""},{"id":"43","name":"Marketing request","descriptionHtml":"","callToAction":"Marketing request","introHtml":"<p>For requests to be handled by marketing.</p>","icon":11514,"iconUrl":"https://nightschoolstudio.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/11514","groups":[],"key":""}],"reqGroups":[{"id":6,"name":"General"}],"orderMapping":{"6":[40,39,38,37]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"9497e9e2-257b-30f2-bf0e-a7d52231c990","appLinkName":"System Confluence","appLinkUrl":"https://nightschoolstudio.atlassian.net/wiki","spaceKey":"O2KB","spaceName":"OXENFREE II Knowledge Base","spaceUrl":"https://nightschoolstudio.atlassian.net/wiki/spaces/O2KB","isServer":false},"labels":[],"projectKey":"OX2SUP","serviceDeskId":5,"kbLinkDomainURLs":["https://nightschoolstudio.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":5,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"OX2SUP","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJlMmFhZWNhZi01MGFkLTQyOTEtODk1OC1iNDFkMmRiYWJmM2IiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNTE0IjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDU0MDEwMzIsIm5iZiI6MTc0NTM5OTgzMn0.mHA20KL19rmp9U58EAvU8D6-RWNOIzNUjE2p18tpmOw","targetCollection":"upload-project-10514","endpointUrl":"https://api.media.atlassian.com","clientId":"e2aaecaf-50ad-4291-8958-b41d2dbabf3b","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[{"id":"5d6dab5f-f628-486f-9acc-4b6bed87960c","name":"Game Support","description":"General troubleshooting information for common questions.","categoryUrl":"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/5d6dab5f-f628-486f-9acc-4b6bed87960c","lastUpdated":"1689180028265","createdAt":"1688854199896"},{"id":"a8ae35bd-ffc6-4e6f-aba0-5b28f13c5470","name":"Known Game Issues","description":"Bugs, crashes, and other issues that we're working on.","categoryUrl":"https://nightschoolstudio.atlassian.net/servicedesk/customer/portal/5/topic/a8ae35bd-ffc6-4e6f-aba0-5b28f13c5470","lastUpdated":"1689180011110","createdAt":"1688853143054"}]}},"sharedPortal":{"name":"Night School Studio Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nightschoolstudio.atlassian.net/wiki","kbLinkDomainURLs":["https://nightschoolstudio.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nightschoolstudio","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"a770025dad3395c9c67af151eaa64898d7e6b2d8_lout","baseUrl":"https://nightschoolstudio.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nightschoolstudio.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"e2aaecaf-50ad-4291-8958-b41d2dbabf3b","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"639f9179a61749309a6ca84187af84ea","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":false,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}